Privacy Policy for Van Gogh Studio
Last Updated: August 5, 2026
Introduction
Welcome to Van Gogh Studio, an AI-powered video creation platform that transforms your ideas into stunning artistic videos. Your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services, and the rights you have regarding that information.
Information Collection and Use
We collect the following types of data to provide you with a better experience while using Van Gogh Studio:
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Account Information
- What We Collect: This includes your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
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Usage Details
- What We Collect: Information about how you use Van Gogh Studio, including your interactions, features accessed, video generation requests, and usage frequency.
- Purpose: To analyze user engagement and improve our services.
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Device Information
- What We Collect: Data regarding the devices you use to access Van Gogh Studio, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
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Cookies
- What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
- Purpose: To enhance the functionality of our services and personalize your experience.
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Payment and Billing Information
- What We Collect: Transaction amounts, payment status, plan details, and billing-related contact information needed to process purchases and subscriptions. We do not store full payment card numbers on our servers. Card data is processed by our PCI-DSS compliant payment processor.
- Purpose: To facilitate billing and payment processing for our services.
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User-Generated Content
- What We Collect: Videos, prompts, and other content you create using our service.
- Purpose: To provide the service and improve our AI models.
- Important Notice for Free Users: Content generated by free users (including videos, prompts, and generation parameters) may be publicly visible and used for platform showcase, marketing materials, and service improvement. Paid subscribers have the option to keep their content private.
Data Storage and Security
We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
- To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.
Your Data Rights
Subject to applicable law, you may exercise the following rights regarding your personal data. To submit a request, email support@freevideogenerator.io with a clear subject line such as Data Request, Data Correction, or Account Deletion. We will respond within 30 calendar days. If we need more time due to complexity, we will notify you and explain why.
| Right | What it means | How to exercise |
|---|---|---|
| Right to be informed | Understand what data we collect and how we use it | Review this Privacy Policy |
| Right of access | Obtain a copy of the personal data we hold about you | Email Data Request |
| Right to rectification | Correct inaccurate or incomplete personal data | Update account settings where available, or email Data Correction |
| Right to erasure (deletion) | Request deletion of your personal data, subject to legal retention duties (for example, certain billing or fraud-prevention records) | Email Data Request specifying deletion |
| Account closure | Close your Van Gogh Studio account and stop active processing tied to that account | Email Account Deletion. We will delete or anonymize account data and associated generated content where feasible, except data we must retain by law or for legitimate security/accounting purposes |
| Right to restrict processing | Ask us to limit certain processing in specific circumstances | Email Data Request |
| Right to data portability | Receive certain personal data in a commonly used, machine-readable format where technically feasible | Email Data Request |
| Right to object | Object to processing based on legitimate interests or to marketing | Email Data Request |
| Right to withdraw consent | Withdraw consent where processing is based on consent | Email Data Request or use available product controls |
To verify your identity and protect your account, we may ask you to confirm control of the registered email address before fulfilling a request.
If you believe we have not handled your request appropriately, you may lodge a complaint with your local data protection authority.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this privacy policy, our data practices, or to exercise your data rights, please contact us at:
Copyright Owner: freevideogenerator.io
Email: support@freevideogenerator.io
For privacy / data requests, use subjects such as Data Request, Data Correction, or Account Deletion.
By using Van Gogh Studio, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!